1. Purpose of collecting personal information:

Personal information collected on the website caphedongxanh.com includes: full name, email address and phone number. This is information that Greenfields Coffee needs customers to provide in order to contact and confirm with them when they place an order with Greenfields Coffee.

2. Scope of use of customer information:

Greenfields Coffee uses the information provided by customers to:

  • Contact customers to give advice and answer questions when a request is received.
  • Provide information about our services to customers if they request it.
  • Support customers when they use our services.

3. Retention period of customer information:

Customers' personal data will be stored by Greenfields Coffee until a request for deletion is made. Otherwise, in all cases, customers' personal information will be kept strictly confidential on the website https://caphedongxanh.com system.

4. Parties who may access customer information:

Greenfields Coffee Co., Ltd.
We do not disclose to third parties customers' personal information or information about their use of the legal consulting service at https://caphedongxanh.com, except in the following cases:
- The information is provided to a third party with the customer's consent.

- There is a lawful request from a state authority.

5. Address of the entity collecting and managing customer information:

- Greenfields Coffee Co., Ltd.

- Head office: 118 Lý Nam Đế, Kim Long Ward, Huế City

- Phone: 0931931144 - 0931931414

- Email: greenfieldscoffee.com@gmail.com

For any questions about the collection and processing of users' personal information, customers can contact the Hotline 0931931144.

6. How customers can access and correct their personal data on the website:

Customers have the right to ask Greenfields Coffee to correct or delete their personal information held on the website https://greenfieldscoffee.com. You can contact us by emailing Greenfields Coffee (contact@greenfieldscoffee.com), or by calling the Hotline 0931931144.

If a customer files a complaint about the disclosure of their information or its use for improper purposes, Greenfields Coffee will resolve it through an appropriate verification and handling process. Where necessary, we will request the intervention of competent authorities and organizations.

7. Commitment to protecting customer information:

Any deliberate disclosure of customer information or use of it for improper purposes deserves to be condemned and dealt with. Greenfields Coffee is committed to keeping information, documents and work exchanges with customers strictly confidential.

8. Changes to the privacy policy:

Whenever the privacy policy changes, we will announce it on the website https://greenfieldscoffee.com and notify the competent authorities as required by regulations.
For any feedback to Greenfields Coffee, please contact the Hotline: 0931931144 or Email: contact@greenfieldscoffee.com.